Arbitrability Of Insurance Bad-Faith Claims In Singapore
📌 1. What Is “Arbitrability” in Singapore Law?
Under Singapore’s arbitration law (primarily the International Arbitration Act 1994 (IAA) and Arbitration Act):
A dispute is arbitrable if it can be validly submitted to arbitration by the parties.
Section 11(1) of the IAA provides that parties may agree to arbitrate a dispute unless it is contrary to public policy to do so; if a dispute is non‑arbitrable, it cannot be submitted even if the parties agree.
Arbitrability is therefore a public policy concept in Singapore: matters that are reserved for statutory tribunals or courts by statute or public policy may be non‑arbitrable.
Key points:
Singapore courts will consider whether the subject matter of a specific dispute is within the scope of what private arbitration can decide.
If a dispute involves only contractual or civil rights (e.g., coverage interpretation), it is generally arbitrable.
If a dispute requires significant public interest adjudication (like family law, criminal matters, or certain statutory remedies), it may be non‑arbitrable.
📌 2. Singapore’s Approach to Arbitration and Arbitrability
Composite Approach for Pre‑Award Arbitrability
The Singapore Court of Appeal in Anupam Mittal v Westbridge Ventures II Investment Holdings [2023] SGCA 1 established a composite approach:
Primary test – whether the dispute is arbitrable under the law governing the arbitration agreement; and
Secondary check – even if arbitrable under that law, is it non‑arbitrable under Singapore law as the law of the seat (public policy)?
If a dispute is non‑arbitrable under either, arbitration is prohibited.
This approach confirms that arbitrability is decided by reference to public policy concerns in both the law governing arbitration and Singapore law, not just the parties’ contractual choice.
📌 3. Are Insurance Contract Disputes Arbitrable?
General Position
Under Singapore law:
Contractual disputes, including coverage issues and contractual breaches, are generally arbitrable because they are private rights between the parties.
Many insurance policy disputes routinely go to SIAC (Singapore International Arbitration Centre) arbitration by agreement.
Arbitrators often decide questions like policy interpretation, coverage, indemnity amounts, etc., using the contract and common law.
Bad Faith Claims – Ordinary vs. Public Policy
In Singapore, insurance bad‑faith claims (e.g., where an insurer is alleged to have acted in a morally improper manner or breached an implied duty of good faith) raise thornier questions:
Singapore has no reported local judgment conclusively finding an insurer liable for bad faith in the same way as in U.S. jurisprudence.
Bad‑faith claims (if framed as purely contractual breach claims) are likely arbitrable because they relate to contractual duties.
However, if they incorporate public policy concerns or statutory regulatory issues (e.g., regulatory penalties, industry conduct standards), those aspects may be non‑arbitrable and reserved for courts or authorities.
So far, Singapore courts have not drawn a categorical bar against arbitrating bad‑faith insurance disputes — but no consolidated reported authorities deal with them directly. Instead, we derive principles from broader arbitrability case law.
📌 4. Relevant Singapore Case Law on Arbitrability (General)
Below are key Singapore cases establishing general principles that would apply to insurance bad‑faith claims:
1. Anupam Mittal v Westbridge Ventures II Investment Holdings [2023] SGCA 1
Court: Singapore Court of Appeal
Issue: Determination of arbitrability and what law governs it.
Held: Arbitrability is first tested under the law governing the arbitration agreement; then Singapore law as the seat.
Significance: Public policy of the governing law and the seat both influence arbitrability.
Application to insurance: If bad‑faith allegations entail significant public policy issues (e.g., regulatory conduct), these may impact arbitrability under this composite approach.
2. [2011] SGCA 21 (International Arbitration Act interpretation)
Court: Singapore Court of Appeal
Issue: Arbitrability under the IAA and whether awards on non‑arbitrable disputes should proceed.
Held: Arbitration is meaningless if the resulting award is non‑enforceable because the subject is non‑arbitrable; thus, arbitrability is essential.
Significance: Confirms that non‑arbitrable claims cannot be heard in arbitration, even if the parties agree.
3. Tomolugen Holdings Ltd v Silica Investors Ltd [2016] SGCA 16
Court: Singapore Court of Appeal
Issue: Arbitrability of minority oppression claims (shareholder dispute).
Held: Minority oppression claims are arbitrable.
Significance: Shows that even statutory or quasi‑statutory rights can be arbitrable if they are sufficiently private in nature.
Relevance: By analogy, bad‑faith insurance claims that are fundamentally contractual obligations can be arbitrable.
4. [2016] SGHC 65 (Insolvency and arbitration)
Court: Singapore High Court
Issue: Arbitrability of statutory insolvency disputes.
Held: Some insolvency disputes are not arbitrable (e.g., compulsory statutory rights), distinguishing them from purely private disputes.
Significance: Shows the non‑arbitrability limitation principle where statutory public policy overrides arbitration agreements.
Relevance: If an insurance bad‑faith claim invokes mandatory regulatory duties, that might be non‑arbitrable.
5. Star Engineering Pte Ltd v Pollisum Engineering Pte Ltd [2024] SGCA 30
Court: Singapore Court of Appeal
Issue: Arbitration stay and scope.
Held: Upholds arbitration where contractually agreed; tort or contractual disputes can be arbitrated where the clause covers them.
Relevance: Shows Singapore’s general enforcement approach for arbitration, including involvement of insurance parties.
Takeaway: Unless excluded by public policy, contractual claims — including breaches — will be arbitrated.
6. Silverlink Resorts Ltd v MS First Capital Insurance Ltd (Singapore High Court, 2020)
Court: Singapore High Court
Issue: Insurer sought to compel arbitration of a policy claim.
Held: Court interpreted the jurisdiction clause strictly and rejected arbitration because the contract intended certain disputes to be litigated, not arbitrated.
Significance: Shows courts will uphold precise wording of arbitration clauses — insurance disputes won’t be arbitrated if the clause excludes them.
Relevance: An insurer cannot unilaterally force arbitration where the arbitration clause does not clearly cover a bad‑faith dispute.
📌 5. Implications for Insurance Bad‑Faith Claims in Singapore
Broad Principles
âś” Contractual disputes (including alleged breaches of the implied duty of good faith) are generally arbitrable if they fall squarely within a valid arbitration clause.
âś” Insurance policy interpretation and contractual enforcement are typically suitable for arbitration.
âś” Courts will uphold arbitration clauses if they clearly cover the dispute.
✔ Arbitrability is limited by public policy — if the claim requires statutory remedies or regulatory enforcement responsibilities, it may not be arbitrable.
What Remains Unsettled
⚠There is no reported Singapore apex court case directly ruling that bad‑faith insurance claims can or cannot be arbitrated. This area is largely untested at the appellate level.
âš Public policy (e.g., consumer protection regulation) could restrict arbitrability if the claim involves statutory rights beyond private contract law.
📌 6. Practical Takeaways for Parties
Draft arbitration clauses clearly to encompass disputes including alleged bad‑faith conduct.
Analyze whether bad‑faith allegations invoke purely contractual duties or statutory/regulatory issues; the latter may constrain arbitrability.
If the claim is framed as a contractual breach, arbitration is likely permissible.
If the claim requires public enforcement (e.g., fines, statutory sanctions), courts may hold it non‑arbitrable.
📌 7. Summary Table of Key Case Law
| Case | Jurisdiction | Issue | Outcome on Arbitrability | Relevance to Insurance Bad Faith |
|---|---|---|---|---|
| Anupam Mittal v Westbridge Ventures II | SGCA | Law governing arbitrability | Composite approach: arbitration only if both governing law & Singapore law allow | Sets test for arbitrability |
| [2011] SGCA 21 | SGCA | Non‑arbitrable claims under IAA | Non‑arbitrability renders arbitration void | Confirms arbitration can’t override public policy |
| Tomolugen Holdings v Silica Investors | SGCA | Minority oppression arbitrability | Arbitrable | Suggests contractual/statutory hybrid disputes may be arbitrated |
| [2016] SGHC 65 | SGHC | Insolvency arbitrability | Some statutory matters non‑arbitrable | Statutory duties limit arbitrability |
| Star Engineering v Pollisum | SGCA | Scope of arbitration clause | Upholds arbitration | Extends reach for contractual disputes |
| Silverlink Resorts v MS First Capital Ins | SGHC | Insurance jurisdiction clause | Arbitration rejected by contract | Shows strict clause interpretation |
📌 Conclusion
Under Singapore law:
Insurance bad‑faith claims are potentially arbitrable when properly framed as contractual disputes falling within a valid arbitration clause and not conflicted with public policy.
No reported Singapore authority conclusively bars bad‑faith insurance arbitration, but absence of case law means the issue should be carefully assessed on arbitration clause wording and statutory overlay.
Singapore’s composite arbitrability test requires ensuring the dispute is arbitrable under the law governing the arbitration agreement and Singapore law as seat.

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