Civil Law And Uae Liability Exemption Clauses .

CIVIL LAW AND UAE: LIABILITY EXEMPTION CLAUSES

1. Introduction

A liability exemption clause is a contractual provision under which one party attempts to exclude, reduce, cap, or otherwise restrict its responsibility for loss arising from breach, negligence, or another harmful act.

Examples include:

“The supplier shall not be liable for any loss.”

“The contractor's liability shall not exceed AED 1 million.”

“The service provider shall not be liable for indirect or consequential loss.”

“The bank shall not be responsible for loss of documents.”

“The contractor shall not be liable for negligence.”

“The architect's liability shall be limited to the professional fee.”

“The carrier accepts no responsibility for damage to cargo.”

UAE law does not treat all such clauses in the same way.

The central distinction is between:

A. Contractual liability

Liability arising from failure to perform a contractual obligation.

B. Liability arising from a harmful act

Liability arising from tort/delict or another harmful act.

C. Mandatory statutory liability

Liability imposed by legislation which parties cannot contract out of.

D. Fraud or gross fault

Liability which cannot ordinarily be excluded through contractual drafting.

This distinction has become particularly important since 1 June 2026, when the new UAE Civil Transactions Law entered into force. Article 257 expressly provides that a condition exempting from or mitigating liability arising from a harmful act is void.

2. Current UAE Legal Framework

The principal current legislation is:

Federal Decree-Law No. 25 of 2025 promulgating the Civil Transactions Law, effective from 1 June 2026.

The new Code replaced the former Federal Law No. 5 of 1985 for matters governed by the new legislation. Its Article 4 establishes rules concerning temporal application and provides that the law does not generally apply retroactively to preceding facts and acts unless otherwise provided.

Therefore, an important litigation question is:

When did the contract, breach, harmful act, or relevant legal event occur?

Cases decided under the old Civil Code should not automatically be treated as though they were decisions under the new Code.

3. Old and New Civil Code Compared

IssueFormer Civil CodeNew Civil Transactions Law
Exemption for harmful actArticle 296Article 257
Mitigation/limitation of harmful-act liabilityArticle 296 expressly referred to exemptionArticle 257 expressly covers exemption and mitigation
Contractual care obligationArticle 383Article 334
Fraud/gross negligenceArticle 383(2)Article 334(2): fraud/gross fault
Decennial liabilityArticles 880–883Reorganized in new Code
Existing case lawBased principally on 1985 CodeMust be applied with attention to temporal rules
Contractual risk allocationGenerally possible within mandatory-law limitsContinues, but subject to new mandatory provisions

The change from “exemption” to “exemption or mitigation” in Article 257 is particularly significant for liability caps affecting harmful acts.

4. Article 257 — The New Central Rule

Article 257 of the new Civil Transactions Law states:

“Any condition providing for exemption or mitigation of liability arising from a harmful act shall be void.”

It nevertheless permits parties to agree to aggravate such liability unless the law provides otherwise.

This is a major clarification.

Example

A contract provides:

“The consultant shall not be liable for damage caused by its negligence.”

If the liability is legally characterized as arising from a harmful act, Article 257 makes the exemption clause void.

Liability cap

Suppose the contract states:

“The consultant's liability for harmful acts shall never exceed AED 50,000.”

The wording “mitigation” in Article 257 creates a direct statutory issue for such a cap.

Therefore, under the new law, parties should not assume that a liability cap affecting tortious/harmful-act liability is enforceable merely because it was expressly negotiated.

5. Article 334 — Contractual Liability

Article 334 of the new Civil Transactions Law concerns obligations requiring preservation, management, or reasonable care.

It provides that the debtor satisfies such an obligation by exercising the care of an ordinary person, unless the law or agreement provides otherwise.

But paragraph 2 establishes:

The debtor remains liable for fraud or gross fault.

This is extremely important for contractual exclusion clauses.

A contract may allocate contractual risks, but the clause cannot simply be assumed to eliminate responsibility for fraud or gross fault.

6. What Is a Liability Exemption Clause?

A liability clause can take several forms.

6.1 Complete exclusion

“The seller shall have no liability whatsoever.”

This is the strongest form.

6.2 Partial exclusion

“The seller shall not be liable for consequential loss.”

This excludes a category of damages rather than all liability.

6.3 Monetary cap

“Total liability shall not exceed AED 500,000.”

This limits quantum.

6.4 Percentage cap

“Liability shall not exceed 10% of the contract price.”

6.5 Time limitation

“No claim may be brought more than six months after delivery.”

This limits the time for pursuing a claim.

6.6 Indirect-loss exclusion

“Neither party shall be liable for loss of profit, loss of business, or loss of opportunity.”

6.7 Knock-for-knock clause

Each party agrees to bear certain categories of its own losses regardless of fault.

These clauses must be analysed according to their legal effect rather than merely their title.

7. Contractual Liability Versus Harmful-Act Liability

This is the most important examination distinction.

Contractual liability

Example:

A supplier promises to deliver software by 1 June but delivers it on 1 July.

The parties may have greater freedom to allocate certain contractual risks, subject to mandatory rules.

Harmful-act liability

Example:

A contractor negligently causes a fire that damages a neighbouring property.

Article 257 directly addresses this category and invalidates a condition that exempts or mitigates liability arising from the harmful act.

Therefore

Contractual risk allocation ≠ unlimited freedom to exclude tortious liability.

8. Fraud Cannot Simply Be Contracted Away

Article 334(2) provides that the debtor remains liable for fraud or gross fault.

The earlier Civil Code contained the equivalent principle in Article 383(2):

the obligor remained liable for fraud or gross negligence.

This principle has been repeatedly reflected in UAE jurisprudence.

Accordingly, a clause such as:

“The contractor shall not be liable even in cases of fraud.”

faces a fundamental statutory objection.

9. Gross Fault / Gross Negligence

The concept of gross fault is more serious than ordinary negligence.

Ordinary negligence may involve:

carelessness;

failure to take ordinary precautions;

an isolated mistake.

Gross fault involves substantially more serious disregard of the relevant obligation and risks.

UAE case law under the former Article 383 distinguished ordinary contractual risk allocation from fraud or gross error/gross negligence. Dubai Court of Cassation Case No. 153/2007 is cited for the principle that contractual exclusion may be agreed where the obligor has not committed fraud or gross error.

The new Article 334 retains the core statutory protection by expressly preserving liability for fraud or gross fault.

10. Case Law

Case 1 — Dubai Court of Cassation Case No. 153/2007

Court

Dubai Court of Cassation.

Date

6 November 2007.

Principle

The Court recognized the possibility of contractual exclusion of contractual liability, while maintaining liability for fraud or gross error.

The case is frequently cited for the proposition that parties can allocate contractual risk, but an exclusion cannot be relied upon to protect an obligor against fraud or grossly wrongful conduct.

Importance

This is one of the most important UAE authorities for the basic structure:

contractual freedom → subject to mandatory limits → fraud/gross fault remains protected.

Current relevance

The case was decided under the former Civil Code, especially Article 383.

Its principle should therefore be read together with the new Article 334 rather than mechanically transplanted to every dispute arising after 1 June 2026.

11. Case 2 — Dubai Court of Cassation Case No. 134/2006

Court

Dubai Court of Cassation.

Date

10 September 2006.

Principle

This decision is cited in UAE legal materials for the proposition that contractual limitation/exclusion provisions cannot protect an obligor against liability arising from fraud or gross negligence. The case applied Article 383 of the former Civil Transactions Law.

Importance

The decision illustrates the distinction between:

ordinary contractual risk

and

serious wrongful conduct.

A liability cap cannot simply be used to convert fraudulent or grossly negligent conduct into protected contractual conduct.

12. Case 3 — Dubai Court of Cassation Case No. 27/2009

Court

Dubai Court of Cassation.

Subject

Insurance exclusion clauses.

Principle

The Court considered requirements surrounding an exclusion clause contained in an insurance policy.

The case is cited for the principle that an exclusion must be sufficiently prominent and identifiable so that the insured is not subjected to the exclusion through confusion or obscurity.

Importance

Insurance contracts provide a particularly important example because exclusion clauses can determine whether the insured receives any compensation.

The case illustrates:

clear drafting + adequate prominence + statutory compliance

as important factors in determining enforceability.

Practical lesson

An insurer should not assume that burying a significant exclusion in dense standard terms automatically makes it effective.

13. Case 4 — Dubai Court of Cassation Case No. 21/1997

Court

Dubai Court of Cassation.

Date

15 November 1997.

Principle

The decision is cited for the proposition that parties may agree upon exclusion of contractual liability, subject to the mandatory limits imposed by law and the prohibition against protecting fraud or gross error.

Importance

It is an early authority illustrating the UAE courts' recognition of contractual risk allocation.

It also demonstrates why UAE law should not be described as imposing a blanket prohibition on every limitation-of-liability clause.

14. Case 5 — Dubai Court of Cassation Case No. 150/2007

Subject

Decennial liability.

Principle

The Court confirmed the strict nature of decennial liability under the former Civil Code.

The liability of the contractor/engineer could continue even where the defect or collapse was associated with a defect in the land or where the employer had consented to defective construction. The Court also distinguished contractual decennial liability from claims by third parties without the relevant contractual relationship.

Importance for exemption clauses

Decennial liability is a classic example of mandatory statutory liability.

A contractor cannot simply insert:

“The contractor accepts no responsibility for structural defects.”

and thereby defeat the statutory regime.

Article 882 of the former Civil Code expressly prohibited contractual exclusion or limitation of decennial liability.

15. Case 6 — Abu Dhabi Court of Cassation Case No. 293, Judicial Year 3

Subject

Decennial liability.

Principle

The Court referred to Articles 880 and 882 of the former Civil Code and considered when the decennial regime becomes operative.

The reported authority indicates that the statutory risk attaches after delivery and that not every defect automatically falls within the special decennial regime; the defect must threaten the soundness and stability of the building.

Importance

This demonstrates that:

mandatory liability does not mean unlimited liability for every conceivable defect.

The statutory conditions must still be satisfied.

Therefore, an exclusion clause may fail not because every contractual exclusion is automatically invalid, but because the statute itself creates a mandatory category of liability.

16. Case 7 — Abu Dhabi Court of Cassation Case No. 721, Judicial Year 3

Subject

Decennial liability and compensation.

Principle

The Court considered the scope of contractor and supervising engineer liability and connected it to collapse or defects threatening the solidity and stability of the building.

Importance

The case helps distinguish:

ordinary construction defects;

structural defects;

statutory decennial liability.

A contractual exclusion cannot be used to remove a mandatory statutory liability merely because the parties used broad contractual language.

17. Case 8 — Alize 1996 v DP World UAE Region FZE, DWT-0001-2017

Court

Dubai World Tribunal.

Issue

The defendants sought to rely on a tariff condition limiting or excluding responsibility for damage.

The opposing party argued that Article 296 of the former UAE Civil Code prevented reliance on a clause purporting to exempt liability for a harmful act. The Tribunal considered that there was sufficient force in the argument to prevent dismissal of the claim at that stage.

Importance

This authority is particularly useful for illustrating the tension between:

contractual exclusion

and

Article 296's prohibition on excluding liability for harmful acts.

It should be treated as a specialized Dubai World Tribunal authority, not as a general Dubai Court of Cassation precedent.

18. Case 9 — Sanjeev Sawhney & Alka Sawhney v Credit Suisse AG, DIFC CFI 062/2021

Court

DIFC Court of First Instance.

Principle

The Court considered arguments concerning an exclusion clause and distinguished the legal effect of an exclusion clause from the effect of a governing-law clause.

The Court observed that an exclusion-of-liability clause does not necessarily have the same legal status as a governing-law provision and rejected an argument that the exclusion clause should automatically disappear merely because of the legal issues affecting the underlying agreement.

Importance

This is a useful DIFC analogical authority, but it must not be confused with mainland UAE Civil Transactions Law.

It illustrates that exclusion clauses must be analysed according to:

governing law;

contractual structure;

validity of the underlying agreement;

statutory restrictions;

precise wording.

19. Case 10 — Khaled Salem Musabeh Humad Al Mheiri v John Cameron [2025] DIFC CA 008

Court

DIFC Court of Appeal.

Principle

The case concerned an indemnity agreement governed by UAE law and issues concerning misrepresentation and contractual responsibility.

The Court discussed the UAE Civil Code and noted that UAE case law provides guidance on the interpretation and application of Civil Code provisions. It also discussed a contractual exemption argument in connection with liability arising from a recreational activity and the limits created by mandatory law and criminal conduct.

Importance

This is a useful recent DIFC appellate authority because it demonstrates the need to examine the exact statutory basis of an exemption clause rather than assuming that contractual wording alone determines liability.

20. Case Law Summary

CaseCourtMain principle
DCC 153/2007Dubai Court of CassationContractual exclusion possible, subject to fraud/gross error
DCC 134/2006Dubai Court of CassationLimitation cannot protect fraud/gross negligence
DCC 27/2009Dubai Court of CassationInsurance exclusion must be sufficiently prominent/clear
DCC 21/1997Dubai Court of CassationContractual allocation of liability recognized subject to mandatory limits
DCC 150/2007Dubai Court of CassationDecennial liability cannot be contracted out of
Abu Dhabi Cassation 293/JY3Abu Dhabi Court of CassationScope/timing of mandatory decennial liability
Abu Dhabi Cassation 721/JY3Abu Dhabi Court of CassationStructural-defect/decennial liability
Alize 1996 v DP WorldDubai World TribunalArticle 296 and harmful-act exclusion issue
Sawhney v Credit SuisseDIFC CFIEffect and legal character of exclusion clauses
Al Mheiri v CameronDIFC CAUAE-law contractual responsibility and limits of exemption

21. Are All Liability Exemption Clauses Invalid?

No.

This is an important point.

The UAE does not simply say:

“Every exclusion clause is void.”

The legal analysis depends on the source and nature of liability.

Potentially permissible

A negotiated contractual allocation of certain commercial risks, where:

no mandatory law is violated;

the clause is clear;

the liability is contractual;

fraud/gross fault is not being excluded;

public policy is not violated;

applicable sector legislation permits the allocation.

Potentially invalid

A clause that:

excludes liability for a harmful act where Article 257 applies;

excludes or mitigates liability for fraud/gross fault;

defeats mandatory statutory liability;

attempts to contract out of decennial liability;

violates public order;

conflicts with mandatory consumer/insurance/construction legislation.

22. Complete Exemption Versus Limitation

The distinction has become more important under the new Civil Transactions Law.

Old Article 296

The former law said:

any condition purporting to provide exemption from liability for a harmful act shall be void.

There was debate over whether a clause merely limiting tortious liability rather than completely excluding it was caught by the provision.

New Article 257

The new law expressly says:

“exemption or mitigation”

of harmful-act liability is void.

This reduces the uncertainty surrounding tortious liability caps.

23. Liability Caps Under the New Law

Suppose:

Contract price = AED 20 million
Liability cap = AED 2 million

The enforceability of the cap depends upon what liability the cap covers.

Situation A — Pure contractual breach

The analysis focuses on contractual provisions and mandatory law.

Situation B — Harmful act

Article 257 directly becomes relevant.

A clause that attempts to mitigate liability arising from the harmful act is expressly invalidated.

Situation C — Fraud/gross fault

Article 334(2) maintains liability for fraud or gross fault.

Therefore, drafting should clearly identify:

contractual liability;

tort/harmful-act liability;

fraud;

gross fault;

statutory liability.

24. Consequential-Loss Exclusions

A clause may state:

“Neither party shall be liable for indirect or consequential loss.”

This is different from:

“Neither party shall be liable for any harmful act.”

The first is a contractual allocation of damages categories.

The second potentially conflicts directly with Article 257.

Therefore, courts may need to examine:

what loss is being excluded;

what legal cause of action produces the loss;

whether the loss is contractual or tortious;

whether the exclusion is sufficiently clear;

whether mandatory legislation applies.

25. Exclusion of Negligence

Suppose a contract states:

“The service provider shall not be liable for negligence.”

Under the new Article 257, if the liability is liability arising from a harmful act, the clause faces a direct statutory prohibition.

The contract cannot simply transform tortious liability into a valid exemption by calling it “contractual.”

The court will examine the substance of the claim, not merely its label.

26. Exclusion of Gross Fault

A clause states:

“The supplier shall not be liable for gross negligence.”

Article 334(2) presents a major obstacle because the debtor remains liable for fraud or gross fault.

The older Article 383(2) contained the equivalent rule and was relied upon in cases such as DCC 134/2006 and DCC 153/2007.

27. Exclusion of Fraud

A clause states:

“The supplier shall not be liable for fraud.”

Such drafting is fundamentally problematic.

A contractual party cannot normally use an exemption clause to create contractual immunity for fraudulent conduct where mandatory UAE law imposes liability.

Fraud also raises:

public policy;

good faith;

validity;

causation;

damages;

potentially criminal consequences.

28. Construction Contracts

Construction is one of the most important areas.

Under the former Civil Code, Articles 880–883 established decennial liability for certain structural defects.

Article 882 expressly prohibited agreements excluding or limiting that liability.

The new Civil Transactions Law preserves the mandatory character of the decennial regime, while reorganizing its provisions. Contemporary UAE legal commentary identifies the new Code as continuing the prohibition on contractual exclusion of decennial liability.

Example

A contractor writes:

“Maximum liability for structural collapse = AED 500,000.”

If the statutory decennial regime applies, the contractual cap cannot be assumed to override the mandatory statutory liability.

29. Insurance Contracts

Insurance is another major area.

Insurance policies frequently contain:

exclusions;

warranties;

conditions precedent;

notification requirements;

deductibles;

policy limits.

UAE insurance law and the Civil Transactions Law impose specific requirements concerning certain exclusions.

The former Article 1028 addressed specified conditions affecting insurance rights, while the insurance regulatory framework has also imposed formal requirements concerning presentation of exclusions. UAE commentary concerning Dubai Court of Cassation Case No. 27/2009 highlights the importance of making exclusions sufficiently prominent and identifiable.

Practical principle

An exclusion hidden in dense standard terms is more vulnerable than a clearly presented and legally compliant exclusion.

30. Banking Contracts

Banks commonly use:

liability limitations;

indemnities;

disclaimers;

operational-risk provisions;

document-loss clauses.

A notable reported Dubai Court of Cassation decision concerned a bank's contractual exclusion relating to loss of cheques in collection. The Court accepted the contractual exclusion in circumstances where the bank had not committed fraud or serious error.

Lesson

Banking contracts demonstrate why UAE law should not be summarized as:

“All exclusion clauses are invalid.”

Instead:

contractual allocation may be effective, but mandatory liability remains protected.

31. Consumer Contracts

Consumer contracts require particular caution.

Examples include:

hotels;

airlines;

gyms;

telecommunications;

vehicle services;

online platforms;

financial products;

repair services.

A business may attempt to insert:

“The consumer accepts all risk and waives all claims.”

Such a clause must be tested against:

mandatory consumer protection legislation;

public policy;

the Civil Transactions Law;

sector-specific regulation;

the nature of the harm.

Contractual freedom is not unlimited where mandatory consumer protections apply.

32. Standard-Form Contracts

An exclusion clause in a negotiated commercial agreement is different from one buried in:

standard terms;

click-wrap terms;

invoices;

receipts;

website conditions.

The court may examine:

incorporation;

notice;

clarity;

interpretation;

mandatory law;

whether the party actually agreed to the clause.

The insurance jurisprudence discussed above illustrates the importance of sufficiently clear presentation of exclusions.

33. Public Policy

A liability exclusion cannot override mandatory legal rules merely because the parties agreed to it.

The new Civil Transactions Law identifies mandatory legal rules from which derogation by agreement is not permitted as matters of public order.

This is important because a contractual provision may be:

validly agreed

but nevertheless:

legally ineffective.

Agreement and enforceability are therefore different questions.

34. Interpretation of Ambiguous Exclusions

A liability exemption should be drafted precisely.

Compare:

Broad wording

“The company accepts no responsibility for any loss.”

Precise wording

“Subject to applicable mandatory law, the service provider shall not be liable for loss of anticipated profit arising solely from delay, except to the extent caused by fraud or gross fault.”

The second clause identifies:

category of loss;

causal connection;

contractual context;

mandatory-law qualification;

fraud/gross-fault carve-out.

This substantially reduces interpretive uncertainty.

35. Burden of Proof

A party seeking to avoid liability through an exclusion clause may need to establish:

existence of the clause;

incorporation into the contract;

applicability to the particular claim;

proper interpretation;

absence of mandatory-law prohibition.

A claimant challenging the clause may argue:

no incorporation;

ambiguity;

fraud;

gross fault;

harmful-act liability;

public policy;

mandatory statute;

statutory exception.

The court will examine the actual facts and legal characterization.

36. Relationship with Force Majeure

A liability exemption clause should not be confused with force majeure.

Exemption clause

“We will not be liable.”

Force majeure

“Performance was prevented by an extraordinary external event satisfying the statutory/contractual requirements.”

Force majeure is a legal doctrine concerning causation and excuse.

An exemption clause is a contractual allocation of liability.

They operate differently.

37. Relationship with Agreed Damages

Another distinction is between:

exclusion clause

and

agreed compensation / liquidated damages.

A contract may provide:

“AED 100,000 payable for delay.”

That does not necessarily mean:

“The party is completely exempt from all liability.”

The court may need to determine whether the clause is:

agreed compensation;

a liability cap;

a penalty-like provision;

an exclusion;

a combination of risk-allocation mechanisms.

38. Liability Insurance Does Not Necessarily Validate an Exclusion

A party may argue:

“We excluded liability because the other party could insure the risk.”

That does not automatically make the exclusion valid.

Mandatory statutory liability remains governed by legislation.

Parties should therefore distinguish:

allocation of insurance risk

from

legal elimination of liability.

39. Practical Example — Technology Contract

Suppose a UAE company hires a cloud provider.

The contract states:

“The provider's total liability shall not exceed AED 100,000.”

The system fails and causes AED 5 million in losses.

Question 1

Is the claim contractual?

Possibly.

Question 2

Does Article 257 apply?

Only if the liability is characterized as arising from a harmful act.

Question 3

Was there fraud or gross fault?

If yes, Article 334(2) becomes important.

Question 4

Does sector-specific legislation impose mandatory obligations?

That must be checked.

Question 5

What does the cap actually cover?

Direct losses?

Indirect losses?

Tortious losses?

All claims?

Conclusion

The court cannot decide enforceability merely by looking at the words:

“liability cap.”

The underlying cause of action matters.

40. Practical Example — Construction

Contract price:

AED 100 million

Clause:

“Contractor's maximum liability shall be AED 5 million.”

A structural defect causes serious damage.

The contractor relies on the AED 5 million cap.

If the claim falls within the mandatory decennial-liability regime, the contractor cannot rely on a contractual limitation to defeat the statutory liability.

This principle is illustrated by the former Article 882 regime and authorities such as Dubai Court of Cassation 150/2007.

41. Practical Example — Bank

A customer deposits documents with a bank.

The banking contract provides:

“The bank shall not be liable for loss of documents except in cases of fraud or serious error.”

If the documents are accidentally misplaced, the clause may potentially be relevant.

If the bank deliberately destroys the documents or acts with legally significant gross fault, the statutory and case-law restrictions become important.

This resembles the principle reported in the Dubai Court of Cassation banking case discussed above.

42. Practical Example — Insurance

An insurance policy contains:

“Fire damage is excluded.”

But the exclusion is buried in tiny print and is not properly highlighted or identified.

The insured challenges the clause.

The court may need to consider:

insurance legislation;

Civil Transactions Law;

regulatory requirements;

policy wording;

prominence;

incorporation.

The principles associated with Dubai Court of Cassation Case No. 27/2009 are particularly relevant.

43. Liability Exemption and Good Faith

Contractual performance in the UAE is governed by good-faith principles.

A party should not use a general exclusion clause as a mechanism to defeat the basic purpose of the contract or evade mandatory legal responsibility.

Therefore:

Good faith + contractual freedom

operate together.

Neither principle should automatically be treated as unlimited.

44. Liability Exemption and Mandatory Law

The strongest general rule is:

A contract cannot normally override a mandatory statutory rule simply because the parties have agreed to do so.

This is particularly important for:

harmful-act liability;

fraud;

gross fault;

decennial liability;

regulated insurance;

consumer protection;

employment;

other sector-specific mandatory obligations.

The new Civil Transactions Law expressly recognizes mandatory provisions from which contractual derogation is not permitted.

45. New Civil Code: Important Change for Drafting

Before 1 June 2026, lawyers often had to distinguish carefully between:

complete exclusion;

limitation;

contractual liability;

tort liability.

The new Article 257 makes the position clearer for harmful acts because it expressly includes mitigation.

Thus:

Exclusion of harmful-act liability = void

and

Mitigation of harmful-act liability = void

under Article 257.

This is particularly significant for:

construction contracts;

engineering agreements;

professional services;

logistics;

offshore contracts;

industrial operations;

technology services.

46. What Can Parties Still Do?

Parties can still legitimately allocate many commercial risks.

Examples may include:

defining service levels;

defining warranties;

specifying exclusions for particular contractual risks;

establishing agreed compensation;

allocating insurance responsibilities;

allocating certain categories of commercial loss;

setting contractual procedures for claims.

But the drafting must respect:

mandatory UAE legislation + public policy + fraud/gross-fault rules + statutory liability regimes.

47. Drafting Checklist

A UAE liability clause should ideally identify:

1. Type of liability

Contractual or harmful-act liability?

2. Monetary cap

What is the exact amount?

3. Categories of loss

Direct, indirect, consequential, loss of profit?

4. Exceptions

Fraud?

Gross fault?

Wilful misconduct?

Mandatory statutory liability?

5. Sector law

Construction?

Insurance?

Banking?

Consumer?

Employment?

6. Time period

Is the clause attempting to shorten a statutory limitation period?

7. Governing law

Which legal regime applies?

8. Jurisdiction

Which court or tribunal decides enforceability?

9. Mandatory-law wording

The clause should expressly recognize that mandatory UAE law prevails.

48. Common Mistakes

Mistake 1

“Every liability cap is valid.”

Incorrect.

Mistake 2

“Every liability cap is invalid.”

Also incorrect.

Mistake 3

“Article 257 applies to every contractual breach.”

Incorrect. It specifically addresses liability arising from a harmful act.

Mistake 4

“Fraud can be excluded if the contract expressly says so.”

Incorrect.

Mistake 5

“Decennial liability can be limited by FIDIC.”

Incorrect where the mandatory statutory regime applies.

Mistake 6

“Old Civil Code case law automatically determines a post-June-2026 dispute.”

Incorrect. Temporal application must be considered.

Mistake 7

“DIFC cases automatically bind mainland UAE courts.”

Incorrect.

49. Mainland UAE and DIFC Comparison

IssueMainland UAEDIFC
Basic legal traditionCivil-law based federal/emirate legislationCommon-law based
Current Civil CodeFederal Decree-Law No. 25 of 2025DIFC legislation applies according to jurisdiction
Harmful-act exclusionArticle 257 directly relevantDIFC Law of Obligations and Contract Law
Contractual exclusionPossible subject to mandatory lawCommon-law contractual analysis
Fraud/gross faultCannot generally be excludedStrong common-law restrictions also apply
Decennial liabilityMandatory statutory regimeMainland UAE construction law does not automatically govern
Case precedentCassation decisions persuasive, not common-law binding precedentDIFC precedent has greater formal significance
InsuranceFederal/UAE insurance frameworkDIFC-specific regulatory framework where applicable

50. Six Cases to Memorize

1. Dubai Court of Cassation No. 153/2007

Contractual exclusion may be agreed, but fraud and gross error remain outside the protection of the clause.

2. Dubai Court of Cassation No. 134/2006

Limitation/exclusion cannot protect fraud or gross negligence.

3. Dubai Court of Cassation No. 27/2009

Insurance exclusions must satisfy clarity/prominence requirements.

4. Dubai Court of Cassation No. 150/2007

Decennial liability cannot be contracted out of.

5. Abu Dhabi Court of Cassation No. 293/Judicial Year 3

Mandatory decennial liability has defined statutory conditions and timing.

6. Abu Dhabi Court of Cassation No. 721/Judicial Year 3

Decennial liability concerns collapse or defects threatening structural soundness and stability.

Additional modern authority

Khaled Salem Musabeh Humad Al Mheiri v John Cameron [2025] DIFC CA 008
→ Recent DIFC appellate discussion of UAE-law liability and contractual exemption arguments.

51. Quick Revision Formula

UAE Liability Exemption Clauses

Contractual Freedom

Identify the Source of Liability

Contractual Liability or Harmful Act?

Check Mandatory Law

Check Fraud / Gross Fault

Check Sector-Specific Liability

Interpret Clause Precisely

Check Public Policy

Determine Enforceability

Core formula

Contractual Risk Allocation + Mandatory-Law Limits + Fraud/Gross-Fault Protection + Clear Drafting = UAE Liability-Clause Analysis

52. One-Line Exam Answer

Under current UAE law, liability-exemption clauses are not universally invalid, but their enforceability depends on the source of liability and mandatory statutory restrictions; most importantly, Article 257 of the Civil Transactions Law effective from 1 June 2026 renders void any condition that exempts from or mitigates liability arising from a harmful act, while Article 334 preserves liability for fraud or gross fault in contractual obligations.

53. Conclusion

The UAE approach to liability exemption clauses is based on a balance between freedom of contract and mandatory protection of legally important forms of liability.

Historically, the former Civil Transactions Law permitted contractual allocation of risk but prohibited exemption from liability for harmful acts under Article 296 and preserved liability for fraud or gross negligence under Article 383.

The case law reflected this distinction. Dubai Court of Cassation Cases 21/1997, 153/2007 and 134/2006 are important authorities for the proposition that contractual liability can be allocated but that fraud and gross error/gross negligence cannot simply be placed behind an exemption clause.

The courts also recognized special mandatory regimes. Dubai Court of Cassation 150/2007 demonstrates the strict nature of decennial construction liability, while Dubai Court of Cassation 27/2009 illustrates the importance of clear and sufficiently prominent insurance exclusions.

The position is now particularly important because the new Civil Transactions Law entered into force on 1 June 2026. Article 257 expressly expands the wording from merely excluding harmful-act liability to prohibiting both exemption and mitigation of such liability.

At the same time, Article 334 maintains a separate contractual rule under which the debtor remains liable for fraud or gross fault.

Therefore, the correct UAE legal approach is not:

“Liability-exemption clauses are valid.”

or:

“Liability-exemption clauses are invalid.”

The correct approach is:

Identify the legal source of liability, determine whether the applicable rule is mandatory, examine whether the clause excludes or merely allocates contractual risk, test it against fraud/gross-fault and statutory protections, and then interpret the precise wording of the clause.

That framework is particularly important in construction, insurance, banking, technology outsourcing, professional services, logistics, energy and commercial contracts.

LEAVE A COMMENT