Certified Contractor Concentration

1. Introduction

Certification Provider Dominance refers to a situation in which one certification organisation obtains or exercises substantial market power in providing certificates, approvals, conformity assessments, inspections, testing, accreditation-related services or technical compliance verification.

Certification providers play an important role in modern economies. They determine whether products, services, facilities, businesses and professional activities satisfy prescribed technical, safety, environmental, quality or regulatory standards.

Examples include:

Product safety and quality certification.

ISO and other management-system certification.

Food safety and agricultural certification.

Environmental and sustainability certification.

Construction material certification.

Medical device and pharmaceutical conformity assessment.

Cybersecurity and digital-service certification.

Renewable energy and carbon-footprint certification.

Certification markets can become highly concentrated because businesses may have few practical alternatives to recognised certification bodies. Where certification is legally mandatory or commercially indispensable, a dominant provider may possess considerable bargaining power over manufacturers, suppliers and service providers.

Central competition-law concern: A certification provider must not use its market position to exclude competing certification bodies, impose unfair certification fees, discriminate between applicants, delay approvals strategically or make access to certification unnecessarily difficult.

This analysis focuses on Morocco's competition-law framework, with comparative European and international case law where particularly relevant.

2. Legal Framework in Morocco

A. Law No. 104-12 on Freedom of Prices and Competition

Morocco's principal competition legislation is Law No. 104-12, as amended by Law No. 40-21.

Its relevant principles include:

Prohibition of anti-competitive agreements.

Prohibition of abuse of dominant market position.

Prevention of exclusionary and discriminatory conduct.

Control of anti-competitive economic concentration.

Protection of competitive market structures.

Intervention by the Competition Council.

A certification provider may fall within competition law where it conducts an economic activity involving the supply of certification or conformity-assessment services.

B. Abuse of Dominance

The central legal issue is whether a certification provider holds a dominant position in a properly defined market and abuses that position.

Potential abuses include:

Excessive certification charges.

Unjustified refusal to certify.

Discriminatory certification conditions.

Exclusive certification arrangements.

Unreasonable renewal requirements.

Deliberate approval delays.

Tying certification to unrelated consultancy services.

Restricting access to technical standards or testing facilities.

Dominance itself is not unlawful. The prohibited conduct is the abuse of that dominance.

C. Law No. 20-13 on the Competition Council

The Competition Council has an institutional role in protecting competitive markets, investigating anti-competitive practices and exercising the powers provided by the applicable legislation.

In certification markets, competition assessment should consider whether certification providers operate independently, whether alternative bodies are available and whether regulatory recognition creates barriers to entry.

D. Sector-Specific Regulation

Competition analysis must also consider relevant Moroccan technical, industrial and regulatory requirements.

A certification provider may be subject to rules governing:

Accreditation and conformity assessment.

Industrial product safety.

Food and agricultural standards.

Construction and building materials.

Environmental compliance.

Consumer protection.

Regulatory recognition does not automatically exempt a certification provider from competition law.

3. Relevant Forms of Certification Provider Dominance

A. Market dominance through regulatory recognition

A certification provider may become dominant because government authorities recognise only one or a limited number of certification bodies.

For example, if manufacturers must obtain a certificate from Provider A before selling construction materials, Provider A may enjoy substantial market power.

The competition concern arises where recognition is used to prevent qualified competitors from entering the market without objective justification.

B. Dominance through technical expertise

Certification providers may control specialised laboratories, technical databases, testing equipment and proprietary methodologies.

Competitors may find it difficult to replicate these facilities because of high investment costs, specialised personnel and regulatory requirements.

C. Dominance through network effects

A certification provider may become increasingly powerful when:

Manufacturers prefer certificates recognised by major retailers.

International buyers accept certificates issued by only a few organisations.

Insurers rely on a particular certification provider.

Government procurement authorities prefer established certification brands.

This can create a self-reinforcing cycle of market concentration.

D. Dominance through exclusive agreements

Certification providers may enter exclusive agreements with manufacturers, distributors, industry associations or procurement organisations.

Such agreements can foreclose competing certification providers if they cover a substantial part of the market and prevent customers from switching.

E. Dominance through control of certification infrastructure

A provider controlling essential testing facilities or recognised technical infrastructure may prevent competing certification organisations from offering equivalent services.

However, control of an important facility does not automatically establish an unlawful refusal to deal. Objective necessity, available alternatives and the effects on competition must be examined.

4. Market Definition and Assessment of Dominance

The Competition Council should identify the relevant product and geographical markets.

Relevant product markets

Possible separate markets include:

ISO management-system certification.

Product conformity certification.

Food safety certification.

Environmental certification.

Construction product certification.

Cybersecurity certification.

Pharmaceutical and medical-device conformity assessment.

These markets should not automatically be treated as one market because technical qualifications, customer requirements and regulatory recognition may differ.

Geographical market

The relevant market could be:

National, where Moroccan recognition is essential.

Regional, where customers can use certification bodies across North Africa.

International, where certificates are accepted across several countries.

Factors establishing dominance

FactorCompetition significance
Market shareIndicates the provider's market position
Regulatory recognitionMay create entry barriers
Switching costsMay restrict customer mobility
Technical infrastructureMay create competitive advantages
ReputationMay influence customer selection
Exclusive agreementsMay foreclose rivals
Customer dependenceMay increase bargaining power

Market share alone is insufficient. The authority must assess the provider's actual ability to behave independently of competitors, customers and suppliers.

5. Six Major Forms of Anti-Competitive Conduct

1. Excessive certification fees

A dominant provider may impose unjustifiably high fees for mandatory certification.

The assessment should consider costs, risks, investments, market conditions and comparable certification services.

2. Discriminatory certification

A provider may offer favourable certification terms to affiliated businesses while imposing higher fees, longer processing periods or additional requirements on independent competitors.

Such discrimination may distort downstream competition.

3. Refusal to certify

A dominant provider may refuse certification without objective technical justification.

This can prevent businesses from entering markets where certification is compulsory or commercially indispensable.

4. Deliberate certification delays

Strategic delays may prevent rival manufacturers from launching products, completing public procurement contracts or entering export markets.

5. Tying and bundling

A certification provider may require customers to purchase consultancy, inspection, training or unrelated testing services as a condition of receiving certification.

This may constitute unlawful tying where the conduct restricts competition and lacks objective justification.

6. Exclusive certification arrangements

A provider may require manufacturers or distributors to obtain all their certifications exclusively from that provider.

Such arrangements require examination of duration, market coverage, alternatives and foreclosure effects.

6. Important Case Laws

The following are comparative judicial and competition-law authorities, not six Moroccan judgments on certification-provider dominance. They provide useful principles for interpreting similar conduct under Moroccan Law No. 104-12.

Case 1. Allied Tube & Conduit Corp. v. Indian Head, Inc. (1988)

Citation: 486 U.S. 492 (1988).

Facts: A private standards-setting association considered whether plastic electrical conduit should be approved under the National Electrical Code. Steel conduit manufacturers organised opposition to prevent approval of the competing plastic product.

Legal issue: Whether competitors could manipulate a private standard-setting process to exclude a rival product from the market.

Decision: The US Supreme Court held that the conduct could attract antitrust liability. The private standard-setting process was not automatically protected merely because the standards were subsequently adopted by public authorities.

Relevance to certification dominance:

Certification standards must be developed impartially.

Competitors must not manipulate technical approval procedures.

Standards should not be used as instruments of market exclusion.

Technical objections must be distinguished from commercially motivated exclusion.

Application to Morocco: If dominant Moroccan certification providers coordinate with established manufacturers to prevent rival products from receiving certification, such conduct may constitute an anti-competitive arrangement under Law No. 104-12.

Case 2. American Society of Mechanical Engineers v. Hydrolevel Corp. (1982)

Citation: 456 U.S. 556 (1982).

Facts: The American Society of Mechanical Engineers operated a technical standards system. Individuals acting with apparent authority within the organisation issued interpretations that disadvantaged a competing manufacturer.

Legal issue: Whether a standards organisation could be held responsible under antitrust law for anti-competitive conduct by its representatives.

Decision: The US Supreme Court upheld antitrust liability and recognised that an organisation could be responsible for conduct undertaken by its agents with apparent authority.

Legal principles:

Standards organisations must maintain institutional neutrality.

Technical interpretations must not favour selected commercial interests.

Certification procedures should be transparent.

Organisations must establish safeguards against conflicts of interest.

Application to Morocco: A certification provider cannot avoid responsibility merely by claiming that discriminatory certification decisions were made by individual technical officers or committee members acting under its apparent authority.

Case 3. Radiant Burners, Inc. v. Peoples Gas Light & Coke Co. (1961)

Citation: 364 U.S. 656 (1961).

Facts: A manufacturer of gas burners alleged that an industry association refused to approve its products despite their claimed safety and efficiency. Gas distribution companies also allegedly refused to supply gas for unapproved burners, effectively excluding the manufacturer from the market.

Legal issue: Whether an allegedly manipulated certification and approval system could constitute an unlawful restraint of trade.

Decision: The US Supreme Court reversed the dismissal of the complaint, holding that the allegations stated a legally sufficient antitrust claim.

Legal principles:

Certification can become an instrument of market exclusion.

Approval systems must operate according to objective criteria.

Refusal of certification may have substantial competitive consequences.

Industry-wide reliance on a private approval seal can magnify exclusionary effects.

Application to Morocco: Where a dominant certification provider's refusal effectively prevents a manufacturer from accessing distributors, retailers or regulated markets, the Competition Council should investigate the commercial and competitive consequences.

Case 4. SOA Nazionale Costruttori v. Provincia di Cuneo (2013)

Citation: Case C-327/12, Court of Justice of the European Union.

Facts: The dispute concerned Italian certification organisations known as SOAs, which certify that construction companies satisfy the qualifications required for public procurement contracts.

Legal issue: Whether certification organisations carrying out legally regulated certification functions could be treated as economic operators under EU law.

Decision: The Court recognised the economic character of the relevant certification activity and examined the applicable rules governing certification organisations and their remuneration.

Legal principles:

Certification activity can constitute an economic service.

A regulated market is not necessarily outside competition law.

Mandatory certification does not automatically remove the economic character of the service.

The regulatory structure and the nature of the activity must be examined.

Application to Morocco: Private construction certification providers operating for remuneration may fall within the scope of competition law even when their services are required by public procurement or technical regulations.

Case 5. Rina Services SpA v. Comune di Bari (2020)

Citation: Case C-641/18, Court of Justice of the European Union.

Facts: The litigation concerned the activities of classification and certification organisations providing services in the maritime sector.

Legal issue: Whether certification and classification activities could be regarded as economic activities despite their connection with regulatory and public-interest functions.

Decision: The Court examined the commercial nature of the activities and the distinction between economic services and the exercise of official authority.

Legal principles:

Public-interest objectives do not automatically eliminate the economic nature of certification services.

The actual functions performed by the organisation matter.

Regulatory delegation and commercial service provision must be distinguished.

Competition analysis should examine the nature of the particular activity rather than merely the provider's institutional status.

Application to Morocco: A certification organisation performing commercial testing and certification services cannot automatically claim immunity from competition law simply because its activities support public safety or regulatory compliance.

Case 6. Analisi G. Caracciolo Srl v. Regione Siciliana (2021)

Citation: Case C-142/20, Court of Justice of the European Union.

Facts: A laboratory providing conformity-assessment services relied on accreditation issued by an accreditation organisation established outside Italy. The dispute concerned the EU system requiring a single national accreditation body.

Legal issue: Whether accreditation by an equivalent foreign accreditation organisation could replace accreditation by the designated national accreditation body.

Decision: The Court interpreted Regulation (EC) No. 765/2008 as requiring accreditation through the designated national accreditation body, subject to the regulation's prescribed framework.

It also held that a national accreditation body performing the relevant public-authority accreditation activity under that framework was not an undertaking for the purposes of Article 102 TFEU.

Legal principles:

Accreditation and certification are legally distinct activities.

Not every organisation operating in the conformity-assessment ecosystem is an undertaking.

The exercise of public authority must be distinguished from commercial certification services.

The institutional and regulatory framework is essential to determining competition-law applicability.

Application to Morocco: The Competition Council should distinguish between a public accreditation authority exercising statutory powers and private certification providers selling testing, inspection and certification services. The two cannot automatically be treated as identical market participants.

7. Comparative Legal Principles Emerging From the Cases

CasePrincipal competition-law principle
Allied Tube (1988)Manipulation of technical standards
ASME v. Hydrolevel (1982)Responsibility for agents' conduct
Radiant Burners (1961)Exclusion through certification refusal
SOA Nazionale (2013)Economic nature of certification
Rina Services (2020)Commercial certification versus public authority
Analisi G. Caracciolo (2021)Accreditation versus certification

These decisions demonstrate that certification markets require two complementary protections: technical integrity and competitive neutrality.

8. Application to Certification Markets in Morocco

Consider the following hypothetical situation.

A Moroccan certification company, CertiMaroc, controls approximately 75% of the market for a particular category of industrial safety certification.

It imposes the following conditions:

Independent manufacturers must pay substantially higher certification fees.

Applications from competing manufacturers are processed more slowly.

Customers must purchase consultancy services from its affiliated company.

Certification is refused where manufacturers use laboratories not affiliated with CertiMaroc.

Long-term exclusive agreements prevent manufacturers from using competing certification bodies.

Legal assessment

ConductPotential competition concern
Excessive certification feesExploitative abuse of dominance
Discriminatory processingDiscriminatory treatment
Mandatory consultancy purchasesTying and bundling
Unjustified laboratory restrictionsForeclosure of competitors
Exclusive agreementsRestriction of market access
Strategic application delaysExclusionary abuse

The Competition Council would need to establish dominance, assess the objective justification for the conduct and determine whether the conduct restricts competition.

The provider may defend its practices by demonstrating that the conditions are necessary for safety, technical reliability, impartiality or regulatory compliance.

However, such justifications must be objectively supported and proportionate.

9. Defences Available to Certification Providers

Certification providers may rely on several legitimate commercial and regulatory justifications.

A. Technical competence

A certification provider may reject an application where the applicant genuinely fails to satisfy applicable technical requirements.

B. Consumer and public safety

Certification requirements may be necessary to protect consumers, workers and the environment.

C. Independent assessment

A provider may maintain strict separation between consultancy and certification functions to prevent conflicts of interest.

D. Investment recovery

Certification charges may reflect laboratory investment, specialist personnel, testing costs and accreditation requirements.

E. Regulatory compliance

A certification provider may restrict its services to activities covered by its regulatory recognition or technical competence.

Nevertheless, these justifications cannot be used as pretexts for excluding competitors.

10. Remedies and Enforcement Measures

Under the Moroccan competition framework, potential enforcement responses include:

Investigation of suspected abuse of dominance.

Orders requiring modification or termination of anti-competitive arrangements.

Financial penalties where statutory conditions are satisfied.

Corrective measures addressing discriminatory certification practices.

Examination of anti-competitive mergers and acquisitions.

Monitoring compliance with competition-law decisions.

Possible structural and behavioural remedies, depending on the legal powers available and the circumstances, include:

Transparent certification fee schedules.

Objective and published technical criteria.

Non-discriminatory application procedures.

Reasonable processing deadlines.

Independent appeals mechanisms.

Separation of certification and conflicting commercial activities.

Removal of unjustified exclusivity requirements.

The Moroccan statutory framework provides for intervention against abuse of dominance and the modification or termination of arrangements through which abusive economic power has been exercised.

WIPO+1

 

11. Economic and Regulatory Implications

Certification provider dominance has implications beyond the certification industry itself.

For small and medium-sized enterprises: Excessive fees and administrative delays can increase market-entry costs.

For industrial development: Unfair certification practices can prevent innovative manufacturers from commercialising new products.

For foreign investment: Uncertain certification procedures can discourage international businesses from entering Morocco.

For consumer protection: Weak competition may reduce the incentive to improve certification quality and service efficiency.

For innovation: Restrictive certification systems may disadvantage new technologies and alternative testing methodologies.

For international trade: Unnecessary certification barriers may make Moroccan exports less competitive.

12. Recommendations for Morocco

The following reforms could strengthen competition in certification markets:

Introduce transparent certification fee methodologies.

Establish clear and publicly accessible certification criteria.

Encourage qualified certification providers to enter the market.

Strengthen independent accreditation and technical oversight.

Introduce safeguards against conflicts of interest.

Monitor exclusive certification agreements.

Establish effective complaint and appeal procedures.

Promote international recognition arrangements where appropriate.

Conduct periodic competition assessments of highly concentrated certification markets.

Improve coordination between the Competition Council and relevant technical regulators.

A particularly important reform would be to distinguish between legitimate regulatory exclusivity and unnecessary commercial exclusivity. Where a single public accreditation body is required by law, that arrangement should not be confused with a private certification provider receiving unjustified protection from competition.

13. Conclusion

Certification Provider Dominance represents an important competition-law issue because certification organisations can exercise considerable influence over market access, industrial development, product distribution and international trade.

Morocco's Law No. 104-12, as amended by Law No. 40-21, provides the principal framework for examining abusive dominance and anti-competitive arrangements.

The comparative judgments in Allied Tube, Hydrolevel, Radiant Burners, SOA Nazionale Costruttori, Rina Services and Analisi G. Caracciolo demonstrate the importance of distinguishing legitimate technical regulation from commercially motivated market exclusion.

The fundamental principle is that certification should guarantee technical quality and public safety, not become a mechanism for protecting dominant providers from competition.

A competitive certification market should therefore combine technical independence, transparent procedures, reasonable fees, objective standards and fair access for qualified certification organisations.

Legal qualification: The six cases above are comparative authorities, not Moroccan precedents directly deciding certification-provider dominance. Their principles can assist in analysing analogous disputes under Moroccan law, subject to the relevant statutory provisions and regulatory framework.

 

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