Bare Acts

CHAPTER II: CONSUMER PROTECTION COUNCILS


4. The Central Consumer Protection Council
(1) The Central Government may, by notification, establish with effect from such date as it may
specify in such notification, a council to be known as the Central Consumer Protection Council
(hereinafter referred to as the Central Council).
(2) The Central Council shall consist of the following members, namely,-
(a) the Minister in charge of 1[consumer affairs] in the Central Government, who shall be its
Chairman, and
(b) such number of other official or non-official members representing such interests as may be
prescribed.
5. Procedure for meetings of the Central Council
(1) The Central Council shall meet as and when necessary, but 1[at least one meeting] of the
council shall be held every year.
(2) The Central Council shall meet at such time and place as the Chairman may think fit and shall
observe such procedure in regard to the transaction of its business as may be prescribed.
6. Objects of the Central Council
The objects of the Central Council shall be to promote and protect the rights of the consumers
such as-
(a) the right to be protected against the marketing of goods 2[and services] which are hazardous
to life and property;
(b) the right to be informed about the quality, quantity, potency, purity, standard and price of
goods 1[or services, as the case may be], so as to protect the consumer against unfair trade
practices;
(c) the right to be assured, wherever possible, access to a variety of goods and services at
competitive prices;
(d) the right to be heard and to be assured that consumers' interests will receive due
consideration at appropriate forums;
(e) the right to seek redressal against unfair trade practices 1[or restrictive trade practices] or
unscrupulous exploitation of consumers; and
(f) the right to consumer education.
7. The State Consumer Protection Councils
(1) The State Government may, by notification, establish with effect from such date as it may
specify in such notification, a council to be known as the Consumer Protection Council
(hereinafter referred to as the State Council).
1[(2) The State Council shall consist of the following members, namely,-
(a) the Minister in-charge of consumer affairs in the State Government who shall be its Chairman;
(b) such number of other official or non-official members representing such interests as may be
prescribed by the State Government.
(3) The State Council shall meet as and when necessary but not less than two meetings shall be
held every year.
(4) The State Council shall meet at such time and place as the Chairman may think fit and shall
observe such procedure in regard to the transaction of its business as may be prescribed by the
State Government.
8. Objects of the State Council
The objects of every State Council shall be to promote and protect within the State the rights of
the consumers laid down in clauses (a) to (f) of section 6.

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