Wyoming Administrative Code Agency 031 - Collection Agency Board
Here’s a detailed overview of Agency 031 – Collection Agency Board in the Wyoming Administrative Code:
🏛️ Agency Structure & Scope
Agency 031 governs the licensing and regulation of collection agencies in Wyoming. It’s organized under Sub-Agency 0001, which contains the foundational rules for the board’s operation (regulations.justia.com).
The structure is divided into five key chapters (Wyo. Code R. agency 031, Subagency 0001):
Chapter 1 – General Provisions
Chapter 2 – Licensing
Chapter 3 – Operation
Chapter 4 – General Conduct
Chapter 5 – Practice & Procedure before the Board (regulations.justia.com)
📋 Chapter Highlights
Chapter 1: General Provisions
Requires collection agencies and resident managers to comply with board rules and Wyoming Statutes § 33‑1‑101 through § 33‑11‑116 (law.cornell.edu).
Agencies must provide printed or online copies of the statutes and board rules—free for state agencies and licensees, or $25 for others (law.cornell.edu).
Chapter 2: Licensing
Details application procedures, license issuance and renewal, bond and fee requirements. (Specifics are outlined under Licensing in Sub‑Agency 0001.) (regulations.justia.com)
Chapter 3: Operation
Governs day-to-day business conduct of collection agencies. These are covered in the Operations chapter. (casetext.com)
Chapter 4: General Conduct
Addresses ethical standards, use of trade names (“desk names”), solicitation practices, consumer list usage, intimidation tactics, and compliance with the Fair Debt Collection Practices Act (law.cornell.edu).
Includes § 4‑3 on solicitation regulations (casetext.com).
Chapter 5: Practice & Procedure Before the Board
Establishes rules for formal proceedings: hearings, administrative processes, and appeals.
🔗 Statutory Basis & Board Oversight
The board’s regulatory authority stems from Wyoming Statutes § 33‑11‑101 to 116—the core Collection Agency Act (wyomingcollectionagencyboard.wyo.gov).
The board is part of Wyoming’s Division of Banking and acts as the licensing, regulatory, and disciplinary body for collection agencies (wyomingcollectionagencyboard.wyo.gov).
✅ Summary Table
Chapter
Focus Area
1
General provisions, statutory compliance
2
Licensing, fees, bonds, issuance procedures
3
Business operation standards
4
Ethical conduct, solicitation rules, FDCPA
5
Administrative hearing and appeal processes
📌 How It All Connects
Chapter 1 connects board rules to state law and sets compliance expectations.
Chapter 2 licenses agencies to operate legally in Wyoming.
Chapter 3 regulates actual business methods.
Chapter 4 ensures fair treatment of consumers and prohibits unethical debt-collection tactics.
Chapter 5 establishes due process for disciplinary or licensing matters.
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