Nevada Administrative Code Chapter 704 - Regulation of Public Utilities Generally
Nevada Administrative Code (NAC) Chapter 704 — Regulation of Public Utilities Generally outlines the rules and procedures governing public utilities in the state of Nevada. These regulations are implemented and enforced by the Public Utilities Commission of Nevada (PUCN) and cover a wide array of services and utility providers, including electric, gas, water, and telecommunications.
Key Areas Covered in NAC Chapter 704
General Provisions
Definitions of terms used throughout the chapter.
Scope of application for utility providers under regulation.
Applications and Filings
Requirements for utilities to apply for certificates of public convenience and necessity (CPCN).
Procedures for filing tariffs, schedules, and changes in service.
Rate and Service Regulation
Procedures for setting and adjusting utility rates.
Requirements for maintaining just and reasonable rates.
Guidelines on rate cases, cost-of-service studies, and customer classes.
Customer Service and Billing
Billing standards, meter reading, and payment procedures.
Service disconnection and reconnection rules.
Consumer complaint processes and dispute resolution.
Utility Operations
Standards for operation, maintenance, and safety of utility infrastructure.
Record-keeping and reporting requirements.
Renewable Energy and Energy Efficiency
Provisions related to portfolio standards and renewable energy credits (RECs).
Net metering and distributed generation regulations.
Regulatory Oversight
Commission authority to inspect, investigate, and audit utilities.
Penalties and enforcement actions for noncompliance.
Entities Covered Under NAC 704
Electric utilities (e.g., NV Energy)
Natural gas providers
Water and sewer utilities
Telephone and telecommunications carriers (non-wireless)
Other companies deemed public utilities under NRS 704
Examples of Important Sections
NAC 704.008–704.020: General definitions and filing rules.
NAC 704.070–704.210: Service quality and reliability standards.
NAC 704.270–704.338: Consumer protections and disconnection rules.
NAC 704.800–704.876: Renewable energy programs, including solar incentives.
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