Iowa Administrative Code Agency 11 - Administrative Services Department

Iowa Administrative Code – Agency 11: Administrative Services Department

Purpose

Agency 11 creates the Department of Administrative Services (DAS).
This department is essentially the central service agency for the State of Iowa. It provides government-wide support in areas like human resources, finance, purchasing, information technology, and general administration.

Its rules in the Administrative Code explain how these services are delivered, managed, and regulated.

1. Structure and Organization

The Department of Administrative Services is led by a director (chief administrator).

The department is divided into key divisions or enterprises, each responsible for specific service areas, such as:

Human Resources Enterprise (HRE) – Manages state employment, job classifications, and benefits.

General Services Enterprise (GSE) – Handles state facilities, fleet, and purchasing.

State Accounting Enterprise (SAE) – Oversees state financial systems and reporting.

Information Technology Enterprise (ITE) – Provides statewide IT and security infrastructure.

Rules describe internal governance, including rulemaking, public notices, and appeals.

2. Human Resources Management

One of the largest areas covered in Agency 11 is personnel administration:

Recruitment & Hiring: Rules for posting jobs, testing, interviews, and selection.

Classification & Pay: Establishes uniform job classes, salary ranges, and promotion rules.

Benefits & Leave: Policies on insurance, retirement contributions, vacation, sick leave, family leave, etc.

Workplace Conduct: Standards for performance, discipline, and grievance procedures.

Collective Bargaining: How the department coordinates with unions representing state employees.

3. Finance & Accounting

The State Accounting Enterprise creates uniform standards for how Iowa handles money:

Budgeting: Rules for how state agencies prepare and submit budgets.

Accounting Systems: Standard procedures for payroll, accounts payable, accounts receivable, and grants.

Reporting: Requirements for financial transparency, audits, and periodic reports.

Internal Controls: Measures to prevent misuse or mismanagement of public funds.

4. Procurement & Contracting

Through the General Services Enterprise, Agency 11 sets statewide rules on purchasing:

Vendor Registration & Bidding: How vendors must register and compete fairly for state contracts.

Procurement Methods: Competitive bidding, requests for proposals (RFPs), sole-source exceptions.

Contract Administration: Oversight of performance, payments, and compliance with contract terms.

Sustainability Standards: Preference for environmentally friendly products and services where possible.

5. Facilities & Physical Assets

The General Services Enterprise also manages state property and facilities:

Building Maintenance: Standards for upkeep and safety of state-owned buildings.

Space Allocation: How office space is assigned among state agencies.

Fleet Management: Rules for use of state-owned vehicles, driver responsibilities, and fuel policies.

Capitol Complex Management: Security, parking, groundskeeping, and public use of state government facilities.

6. Information Technology

The Information Technology Enterprise (ITE) governs digital infrastructure:

Cybersecurity Standards: Rules to protect state data and networks.

IT Procurement: Guidelines for purchasing hardware, software, and digital services.

Data Management: Standards for recordkeeping, privacy, and digital storage.

Shared Services: Providing IT support, email systems, and servers to multiple state agencies.

7. Administrative Hearings & Appeals

Employees, vendors, or agencies affected by DAS decisions may appeal.

Agency 11 lays out the procedures for filing grievances, hearings, and final administrative review.

Ensures due process and transparency in all department actions.

8. Long-Term Mission

The DAS exists to:

Increase efficiency by centralizing services.

Ensure fair and consistent treatment of state employees.

Manage taxpayer funds responsibly and transparently.

Provide modern technology and facilities to keep Iowa government effective.

In summary:
Iowa Administrative Code – Agency 11 establishes the Department of Administrative Services as the central support system for Iowa government. It covers human resources, finance, procurement, facilities, and IT, ensuring consistency, fairness, and accountability across all state agencies.

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