19. Vocational training and self-employment.—(1) The appropriate Government shall formulate
schemes and programmes including provision of loans at concessional rates to facilitate and support
employment of persons with disabilities especially for their vocational training and self-employment.
(2) The schemes and programmes referred to in sub-section (1) shall provide for—
(a) inclusion of person with disability in all mainstream formal and non-formal vocational and
skill training schemes and programmes;
(b) to ensure that a person with disability has adequate support and facilities to avail specific
training;
(c) exclusive skill training programmes for persons with disabilities with active links with the
market, for those with developmental, intellectual, multiple disabilities and autism;
(d) loans at concessional rates including that of microcredit;
(e) marketing the products made by persons with disabilities; and
(f) maintenance of disaggregated data on the progress made in the skill training and selfemployment, including persons with disabilities.
20. Non-discrimination in employment.—(1) No Government establishment shall discriminate
against any person with disability in any matter relating to employment:
Provided that the appropriate Government may, having regard to the type of work carried on in any
establishment, by notification and subject to such conditions, if any, exempt any establishment from the
provisions of this section.
(2) Every Government establishment shall provide reasonable accommodation and appropriate barrier
free and conducive environment to employees with disability.
(3) No promotion shall be denied to a person merely on the ground of disability.
(4) No Government establishment shall dispense with or reduce in rank, an employee who acquires a
disability during his or her service:
Provided that, if an employee after acquiring disability is not suitable for the post he was holding,
shall be shifted to some other post with the same pay scale and service benefits:
Provided further that if it is not possible to adjust the employee against any post, he may be kept on a
supernumerary post until a suitable post is available or he attains the age of superannuation, whichever is
earlier.
(5) The appropriate Government may frame policies for posting and transfer of employees with
disabilities.
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21. Equal opportunity policy.—(1) Every establishment shall notify equal opportunity policy
detailing measures proposed to be taken by it in pursuance of the provisions of this Chapter in the manner
as may be prescribed by the Central Government.
(2) Every establishment shall register a copy of the said policy with the Chief Commissioner or the
State Commissioner, as the case may be.
22. Maintenance of records.—(1) Every establishment shall maintain records of the persons with
disabilities in relation to the matter of employment, facilities provided and other necessary information in
compliance with the provisions of this Chapter in such form and manner as may be prescribed by the
Central Government.
(2) Every employment exchange shall maintain records of persons with disabilities seeking
employment.
(3) The records maintained under sub-section (1) shall be open to inspection at all reasonable hours
by such persons as may be authorised in their behalf by the appropriate Government.
23. Appointment of Grievance Redressal Officer.—(1) Every Government establishment shall
appoint a Grievance Redressal Officer for the purpose of section 19 and shall inform the Chief
Commissioner or the State Commissioner, as the case may be, about the appointment of such officer.
(2) Any person aggrieved with the non-compliance of the provisions of section 20, may file a
complaint with the Grievance Redressal Officer, who shall investigate it and shall take up the matter with
the establishment for corrective action.
(3) The Grievance Redressal Officer shall maintain a register of complaints in the manner as may be
prescribed by the Central Government, and every complaint shall be inquired within two weeks of its
registration.
(4) If the aggrieved person is not satisfied with the action taken on his or her complaint, he or she may
approach the District-Level Committee on disability.